Toyota Sienna Service Manual: Customer problem analysis
HINT:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
| What | Vehicle model, system name |
| When | Date, time, occurrence frequency |
| Where | Road conditions |
| Under what conditions? | Running conditions, driving conditions, weather conditions |
| How did it happen? | Problem symptoms |
Operation flow
HINT:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
HINT:
The diagnostic system in the SIENNA has various
functions.
The first function is the Diagnostic Trouble Code
(DTC) check. A DTC is a code stored in the ECU
memory whenever a malfunctio ...
Other materials:
Rear combination light assembly
COMPONENTS
REMOVAL
1. DISCONNECT CABLE FROM NEGATIVE BATTERY
TERMINAL
2. REMOVE REAR COMBINATION LIGHT ASSEMBLY
Remove the 2 bolts.
Disengage the 2 pins and separate the rear
combination light assembly as shown in the
illustration.
Disconnect the connector a ...
Editing the contact data
For PBAP compatible Bluetooth® phones, this function is available when
“Automatic Transfer” is set to off.
Select “Edit Contact”.
Select the desired contact.
Select corresponding to the
desired name or number.
For editing the name
Follow the steps in “Registerin ...
Diagnosis Circuit
DESCRIPTION
DTC output mode is set by connecting terminals TC and CG of the DLC3.
DTCs are displayed by blinking the SRS warning light.
HINT:
When each warning light stays blinking, a ground short in the
wiring of terminal TC of the DLC3 or an
internal ground short in each ECU is ...
